Shipping is charged according to weight , dimension (measurement of package)and areas to be shipped to.
We use UPS Ground or Express or Canada Post and an estimate is calculated after the checkout process.
If you request another mode of transit please request by email or in the comments box of your order.

RETURN POLICY
No returns on Displays, Chemicals, or  Precious Metals.
We have a 7 Day exchange or credit  only,  policy on tools and machines unless goods are defective. On defective goods we will
give a refund.Before returning any merchandise, please contact us  for Return Authorization and for instructions 1-800-387-4466. 
Any merchandise found to be defective should be returned within 7 days of its receipt. Please be sure to include a description of the defect with any return. Non-defective merchandise is assessed a restocking charge at the discretion of Lacy & Co.Ltd.
Please include a copy of your receipt with all returns.
All articles must be returned in their original condition and packaging.
All return shipments must be shipped freight prepaid unless we specify otherwise.
And remember to insure the parcel.  You will be responsible for any losses if you forget to do so.

Damaged Goods

Before opening any damaged packages, please follow these steps:

• 1. Make a note of the damage on the delivery receipt.
• 2. Save all packing materials from the shipment.
• 3. Contact us  immediately for additional instructions. 1-800-387-4466
  
• Package that arrives from UPS or Canada Post in a damaged state - refuse package from courier it will be returned to us.

If damage or shortages are discovered only after your packages are opened:

• 1. Notify the carrier immediately.
• 2. Save all packing materials from the shipment.
• 3.  Contact us immediately for additional instructions. 1-800-387-4466

INTERNATIONAL SHIPMENTS

All orders shipped outside of the US & Canada must meet our international order minimum of $200.00 (not including shipping costs and additional fees). This allows us to keep our prices competitive and continue to provide a high level of customer service.

International shipments are sent via UPS or CANADA Postal Service. Certain items cannot be shipped internationally. These items are marked as such. International freight must be paid collect, prepaid, or charge back. Customs duties are the responsibility of the customer. 

OverSeas customers we accept payment through Paypal a secure method for both the consumer and merchant.
Paypal protects your credit card information and protect you against credit card fraud.
“I use PayPal because it’s so secure and convenient. You know you don’t have to worry about your credit card information being shared with some website. PayPal is in a league of its own.” - A Paypal customer . Paypal has over 150 million accounts world wide.
 
Thank you for choosing Lacy & Company Ltd.